Is Customer Service Important to Nonprofits?
Wed, May 28, 2014
Nonprofits are facing increasingly difficult circumstances influencing their ability to achieve their mission. They can benefit from several important lessons identified during my observations at Paschal’s and my follow-up conversation with the regio... Read More
Nonprofits: Think Like the Cows
Fri, Oct 26, 2012
Often we get so focused on the work to be done, we don’t take the time to better understand either those we help or those who help us help them. As a result, collaboration and support may be less than desired. Read More