Hardy's Blog

Welcome to Hardy Smith's blog, where he shares experience and insight learned through decades in the corporate world and advocating on behalf of nonprofits and associations across America.

Hardy's mission is to help maximize the performance of nonprofits and associations and their essential leadership teams.

If you’re seeking to triumph over communication challenges, bring meaningful and manageable solutions to, and realize measurable results of your organization, this blog will give you more than ideas -- it will maximize your team’s performance like never before.

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Nonprofits Must Adapt
Is your organization willing to honestly assess its performance, challenge current practices, and take action on changes needed for a sustainable future? Read More >>
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Selecting and Developing Board Leadership: Choose Your Leaders Wisely
Can an organization with such a casual approach — picking leaders without much forethought — really be serious about achieving its stated purpose? Shouldn’t leadership selection be intentional instead of accidental? Read More >>
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Be A Leader Who Listens
Learning to listen can make good leaders into great leaders. Learning to listen enables not-so-successful leaders to turn negative results into positive ones. When we learn to bring out the best in others, we can develop the skills for success in leadership roles. Read More >>
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Create a Culture of Nonprofit Creativity
Leaders are looking for new ideas and solutions to difficult challenges. However, identifying innovative answers can be challenging. Just telling an organization to solve its problems by thinking outside the box isn’t especially helpful. What does that really mean? Read More >>
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Be Intentional with Board Solicitation
How does your organization communicate its opportunities for leadership nominations? The recruitment process must be intentional. Look to these examples for inspiration. Read More >>
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Recruit Board Members with Purpose and Process
Nonprofits have long been challenged by unmet expectations in board member engagement and performance. Whatever the challenges, they can be effectively and proactively addressed by starting with an honest evaluation of your current board recruitment practices. Read More >>
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Give Donors Red-Carpet Treatment
How would donors react if they felt like they received red-carpet treatment from your nonprofit? Would the outstanding customer service associated with such attention to detail and relationship building translate to increased donor engagement? Could it contribute to improved retention of first-time donors? My speaker colleague Donna Cutting knows the answers. Read More >>
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Save Your Donors
Is it possible nonprofits have grown accustomed to poor donor retention rates? Or is the situation just too overwhelming? Read More >>
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Want to Improve Board Performance? Take these Five Steps
Changing board performance culture is also much more complex than simply announcing to board members, “I declare a new culture!” A successful transformation takes time and a focused process. Here are five steps to make your board revitalization happen. Read More >>
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Recruit Board Members with Purpose and Process
Do you have an effective process for recruiting board members? Take it from the pros: It's worth the effort to secure the right board members for the right job. It starts by refusing to settle for less than what your organization needs. Read More >>