Give Donors Red-Carpet Treatment
Mon, Jan 29, 2018
How would donors react if they felt like they received red-carpet treatment from your nonprofit? Would the outstanding customer service associated with such attention to detail and relationship building translate to increased donor engagement? Could ... Read More
Is Customer Service Important to Nonprofits?
Wed, May 28, 2014
Nonprofits are facing increasingly difficult circumstances influencing their ability to achieve their mission. They can benefit from several important lessons identified during my observations at Paschal’s and my follow-up conversation with the regio... Read More