Is Volunteer Leadership a Joke?

Welcome to Hardy Smith’s blog, where he shares experience and insight learned through decades in the corporate world and advocating on behalf of nonprofits and associations across America.

Hardy’s mission is to help maximize the performance of nonprofits and associations and their essential leadership teams.

If you’re seeking to triumph over communication challenges, bring meaningful and manageable solutions to, and realize measurable results of your organization, this blog will give you more than ideas — it will maximize your team’s performance like never before.

Is Volunteer Leadership a Joke?

Every position should have a job description as well as performance expectation. Have an honest conversation about expectations and amount of time required. Make sure each individual is comfortable about the task at hand, and is satisfied that he or she can meet the obligations they are signing up for.

Is Customer Service Important to Nonprofits?

Nonprofits are facing increasingly difficult circumstances influencing their ability to achieve their mission. They can benefit from several important lessons identified during my observations at Paschal’s and my follow-up conversation with the regional manager at that time, Roger Hill.

Invest in Planning for Payoffs

If winging it is your plan, too, then my advice is this: Don’t be surprised at your inability to be as affective as you’d like.

Is your volunteer recognition working?

Customize your volunteer recognition programs to the personality of your stars, and they’ll be more apt to stick around to do more great work for your organization.

Nonprofits: Think Like the Cows

Often we get so focused on the work to be done, we don’t take the time to better understand either those we help or those who help us help them. As a result, collaboration and support may be less than desired.

Avoid Membership Renewal Mistakes

When you follow best practices for membership renewals, you’ll likely find your members excited and energized to stay on your team.

Is Volunteer Leadership a Joke?

Every position should have a job description as well as performance expectation. Have an honest conversation about expectations and amount of time required. Make sure each individual is comfortable about the task at hand, and is satisfied that he or she can meet the obligations they are signing up for.

Is Customer Service Important to Nonprofits?

Nonprofits are facing increasingly difficult circumstances influencing their ability to achieve their mission. They can benefit from several important lessons identified during my observations at Paschal’s and my follow-up conversation with the regional manager at that time, Roger Hill.

Invest in Planning for Payoffs

If winging it is your plan, too, then my advice is this: Don’t be surprised at your inability to be as affective as you’d like.

Is your volunteer recognition working?

Customize your volunteer recognition programs to the personality of your stars, and they’ll be more apt to stick around to do more great work for your organization.

Nonprofits: Think Like the Cows

Often we get so focused on the work to be done, we don’t take the time to better understand either those we help or those who help us help them. As a result, collaboration and support may be less than desired.

Avoid Membership Renewal Mistakes

When you follow best practices for membership renewals, you’ll likely find your members excited and energized to stay on your team.