May 2014 Blog Archive

Is Customer Service Important to Nonprofits?
Is Customer Service Important to Nonprofits? Wed, May 28, 2014 Nonprofits are facing increasingly difficult circumstances influencing their ability to achieve their mission. They can benefit from several important lessons identified during my observations at Paschal’s and my follow-up conversation with the regio... Read More

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Barry Banther | best practices | burnout | communication | creativity | customer service | effective communication | governance | listening | nonprofit boards | nonprofits | organizational performance | personalities | positive leadership | recognition | recruitment | Ruby Newell-Legner | Simone Joyaux | teamwork | volunteer and board cultivation | volunteers |